Jerry Sunkin is the Owner and CEO of Quartermaster Logistics. Jerry generally lends his insight and expertise toward high-level strategic decisions for QML but trusts and relies on the QML team for day-to-day operational decisions. He enjoys Disc golfing, board games (especially Advanced Civ), grilling, and a very wide variety of music. He also enjoys time with his wife Carrie and his dog Missy.

Seth is the President at Quartermaster Logistics responsible for the day-to-day operations of the company. He enjoys wearing the many “hats” that come with the job, from sales to finance, customer service to operations; the job almost never looks the same from day to day and he thinks that is great. His free time is spent with his wife and 4 children, as well as reading (especially everything Brandon Sanderson), exercising, and playing computer and board games (especially Gloomhaven!).”

Charles is a Customer Service Specialist with over 10 years of experience in the tabletop industry, responsible for handling daily tickets from backers and publishers regarding current fulfillment projects. He also works with our Account Managers, Project Coordinators and Fulfillment Team to address any number of situations that may come up pre or post fulfillment. When not resolving tickets or other projects, you might find Charles catching up on some reading, online gaming, getting more into model building/miniature painting or gathering with friends for a few games of Magic.

As the Logistics Operations Manager at QML, Cosmo works with the team to get campaigns ready for shipment and guides the regular fulfillment of day-to-day orders. Prior to the tabletop industry, Cosmo worked for over a decade in the restaurant industry and cooking is still one of his passions. He also enjoys locating rare pinball machines and spends his free time reading celebrity memoirs.

Kiersten was introduced to the board gaming hobby in 2020 and quickly fell in love with the industry. She has over 10 years of experience in marketing and customer service. In her spare time, she loves researching new games and playing favorites off of her shelf.

Robert is the Operations Manager for Quartermaster Logistics. He works alongside the warehouse team to ensure daily operations run smoothly and orders are sent out in a timely manner. In his free time he enjoys hanging out with friends, playing card games or just exploring new areas in Central Florida.

Tabitha has a Bachelor’s degree in Business and applies this knowledge to her daily duties as a Fulfillment Specialist. These skills are transferred to generating weekly orders and managing the Parts Fulfillment Team. In her spare time, Tabitha enjoys slaying monsters in both the digital world and pen and paper games.

Natasha is often one of the first points of contact when reaching out. With a previous background in art and design, she especially loves all of the creative and passionate projects she gets to assist with on their fulfillment journey. Outside of work she takes on many hobbies and projects like art, streaming, and gaming. Some of her favorite games being FFXIV and Dragon Age. Ask about her cats!

Seeing clients achieve their goals and overcome obstacles is something that drives Ryan to serve. With a background in public service, he loves navigating barriers and helping his clients have positive outcomes. In Ryan’s free time (if a father truly has free time), he plays and designs board games, watches baseball, and backpacks the mountains.

As the manager of both the QML Account Management and Customer Service Teams, Chris applies his strong organization and problem-solving skills to guide our clients toward success. His teams are the best in the industry at coordinating projects for our clients and resolving any issues that their customers and backers may experience. He has personally managed over 150 successful Kickstarter campaign fulfillments. When he’s not on the clock, Chris spends his time traveling the country photographing birds.

Katie takes great pride in being your resource and consultant here at QML. She’s available to answer any and all questions logistics! When she’s not watching One Piece, she can probably be found playing TTRPGs online. Her favorite games are Fabula Ultima and Cloud Empress.

Kiel is the Director of Operations for Quartermaster Logistics. Responsible for the growth and daily operations of the warehouse, he enjoys the many opportunities that come with leading a diverse and skilled team. From receiving, to warehousing, inventory, and shipping, there’s always something new for him to contribute to and he loves it. He has a wife and two children, used to be a certified American Sign Language interpreter, and is a competitive powerlifter. Kiel enjoys board games with the family, especially Ticket to Ride.

A top-notch people pleaser with a colorful background from marketing to entertainment and beyond, Lexx is an Account Manager who likes to get creative with being creative. Lexx is all about communication and collaboration, and is a big believer in if you don’t ask then it’s an automatic no, so it’s worth the ask. When she’s not account managing and answering emails way past her bedtime, Lexx is writing or watching her massive DVD box set collection.

Patrick worked for several tabletop publishers before joining QML as an Account Manager. He enjoys collaborating with clients to problem-solve and guide projects to fruition. On his days off he plays tabletop games of all kinds, performs improv comedy, and bikes around his city in search of the perfect iced mocha.

Matt brings a varied background in management, sales, and the board game industry into play at QML. Matt loves talking with publishers about making their project a success and using his skills to make that happen. When he’s not talking about games (and that’s not often), Matt tries to find time to spend on his various hobbies of reading, cooking, and games of all kinds – whether that’s video games, board games, or Magic.

Whitney has always loved board games but started the deep dive into modern board games in 2014 in college. After graduating with her Masters in Strategic Communication, she opened a board game cafe in Virginia, which she owned and operated for 7 years. On the side, she designs games, with three published and more on the way. With experience both designing for and selling to consumers, she is excited to help publishers put forward the best version of their products and reach a wider audience.

Mary is our Billing Specialist and Bid Manager, responsible for receiving and sorting incoming invoices and the generation of monthly account and campaign invoices. She also provides estimates for unique shipments and future projects. Mary is a graduate from the University of Central Florida and has been working with Quartermaster Logistics since 2018. In her spare time she enjoys reading books, playing video games, and, of course, board games.

Erik has built his career in sales and account management since 2016 with experiences in domestic and international logistics. One day when playing Pokémon Go, he stumbled upon his FLGS that happened to be a PokéStop and walked in. Ever since then, Erik has been an avid board gamer and board game enthusiast. Now working with Quartermaster Direct, Erik can combine his passions with his experiences to help retailers find new and exciting products for their customers to discover. Erik will be happy to help any retailer with questions or provide any sales support needed. Retailers can reach Erik at Erik.Menendez@qmdirect.com, or call at (254) 203 – 5080, Mon-Fri, 11am – 6pm CST.

Paul is an Account Manager that prides himself on responsiveness and a high level of customer service. His goal is making things easy for clients from start to finish. With a background in Human Resources and Benefits Administration making complex things simple to understand comes naturally. In his spare time he enjoys playing as many tabletop games as possible, writing music, photography, and making videos about tabletop games.

Aubrey joined our Customer Service team in July 2022. From the boards of Broadway to the wilds of Florida, it was an eclectic career path which led Aubrey to QML. This varied experience provides her with a full arsenal of soft-skills ready to be deployed when she hears the call to action. With an emphasis on empathetic resolution, and undeniable panache from her stint in show business, Aubrey can be relied on for her above-and-beyond work ethic and always entertaining attitude.

Lisette is one of our Project Coordinators. She is a certified project management professional with a diverse background. She has a knack for communicating meaningfully in collaborative environments. Lisette is also a US Army veteran and a roller derby enthusiast. She is passionate about community service and enjoys volunteering at local food pantries.

Jonathan has worked his way up from the warehouse team to QML’s first Logistics Coordinator. He is responsible for overseeing inbound shipments for our clients. He also assists the project coordinator team with any logistic needs that may arise. In his free time, he enjoys spending time with his wife playing board games and playing Dungeons & Dragons with his friends.

Ali is a hard working and loyal Customer Service Specialist, working in the board gaming industry for close to 10 years. Their passion for fulfillment, board games & TTRPGs and customer satisfaction reflects in everything they do. In their free time, they pursue a variety of hobbies, including embroidery and reading.

Spreadsheets and data are Sean’s specialty; he’s a Fulfillment Specialist who turns data into orders and creates tools to make coworkers’ lives easier. While he may manipulate some of his own personal data off the clock, more often he’s playing video or board games with his friends…and proudly showing off his personal spreadsheets.

Anna is a Project Coordinator at Quartermaster Logistics, and loves that she gets to meet so many different people in the industry through her job. She brings her knowledge working on the publisher side of things to her work as a coordinator. In her free time, she writes short stories and also writes for board games (like Betrayal 3rd edition!). And when she’s not inventing work for herself to do outside of work, she reads books, plays video games and board games, and listens to a lot of podcasts.

James has over 25 years experience in the collectible and tabletop games industry when he started selling at collectibles shows in 1990, became co-owner of the Comix and Cardz Etc. hobby store and co-founded Hero Factory Inc. in 2001 to produce licensed trading cards. From 2007-2012 James served as Bandai’s Games Division Sales & Marketing Manager, selling to hobby game distributors, overseeing their Organized Play Network and co-creating the Star Trek DBG. James began working as a consolidator in March 2012 working for Hit Point Sales, Funagain Distribution and now Quartermaster Direct.

Rob is the Project Manager for Quartermaster Logistics. He is responsible for the guidance and management of our excellent Project Management Team and is responsible for handling the project side for high priority accounts for QML. In his free time he enjoys spending time with his wife and family, playing his X-Box and cheering on his hometown Jacksonville Jaguars.