Here are a few reasons why you would want to do business with Quartermaster Logistics:
Mission
Quartermaster Logistics exists “To make shipping and fulfillment Fast, Easy and Reliable for the tabletop industry and beyond”
Vision
To be the premier, world-wide, end-to-end fulfillment solution for the tabletop industry and beyond.
Values
Customer Service
We take a personal interest in finding solutions to match each of our customers’ needs and then exceed their expectations.
Integrity
We say what we believe, and we do what we say. We are trusted because we are trustworthy. In our personal, team, and organizational values, we strive for alignment in what we say and do.
Continuous Improvement
We never stand still; we are never satisfied. Individually, and as teams, we constantly look at what we do, and ask, “How can we do this better?” Then, we use a systematic approach to take action.
Excellence
If something is worth doing, it is worth doing it well. We strive for excellence in all we do, no matter how big or small a project may be.
Team
We believe that the whole ought to be greater than the sum of its parts and that’s what being a Team means. We strive for an environment where everyone’s efforts multiply to the greater whole and drives our business forward.
Why Use Quartermaster Logistics?
Expert Shipping Experience
We have years of real world know-how and troubleshooting in shipping games around the world. How to pack, store, and secure your goods is boosted by processes that have been refined for almost two decades. Your investment, and your backers investment, is protected!
Superior Customer Service
Quartermaster Logistics is committed to provide you the best customer service in the business. We’ll walk side by side with you through every part of the fulfillment process. Whether you’re setting up e-commerce fulfillment, running a crowdfunding fulfillment campaign, or need storage and freight, we’ll work with you to make sure all of your fulfillment needs are met to your satisfaction.
Individual Client & Customer Attention
Each of our clients is directly assigned an Account manager who is highly responsive with individual attention and is your point of contact for all of your logistics needs. Each of our Account managers is supported by a team of Project Coordinators, Customer Service Specialists, and our entire Operations team to see that your needs are met with excellence. We will also provide that same level of outstanding customer service for your backers when handling returns, exchanges, address changes, and any damages that may have occurred during shipment.
Direct to Wholesale Opportunities
For those in the Tabletop Game market, we provide opportunities to move your goods through wholesale, direct to retail, or even Amazon through our Quartermaster Direct brand.
Location Advantages
Quartermaster Logistics is based out of Orlando, Florida. Central Florida is the perfect location for inexpensive freight and international shipment receiving costs. We can help guide you to the right options when it comes to receiving overseas shipments as efficiently as possible.
Worldwide Kickstarter Fulfillment: Factory to Door
Working with our expert fulfillment partners around the globe, we ensure your project makes it into the hands of all of your backers, clients, or customers. Europe, Asia, Australia, you name it – we can get your package there and on time.
Ecommerce Integration
Quartermaster Logistics features robust ecommerce integrations for Shopify and Woo Commerce. You e-commerce orders will be automatically downloaded and fulfilled, making fulfillment a breeze!
Shipping Services
We are proud to offer the following services to our customers:
- Warehousing Services:
- Long-term or Short-term Storage
- Pallet Storage.
- Distribution Services:
- FTL and LTL Freight shipping, as well as parcel shipping as needed.
- We accept shipments from all ports, including:
- Jacksonville, FL
- Ft. Lauderdale, FL
- Miami, FL
- Tampa, FL
- Savannah, GA
- … and more!
- Fulfillment Services:
- Ecommerce Fulfillment including Shopify and WooCommerce Integrations
- Crowdfunding Campaign Fulfillment
- B2B Fulfillment
- Pick, Pack, and Ship.
- Subscription Box Fulfillment
- … and more!
If you have any questions about these services, please see our F.A.Q. or Contact Us.
Crowdfunding Fulfillment Services
Quartermaster Logistics is acutely prepared to tackle any crowdfunding fulfillment project. With years of experience in the industry, we can ensure that your project and its backers get taken care of start to finish.
We can:
- Pick up your product from the factory
- Arrange and deliver your product to regional fulfillment centers
- Receive and store your product(s)
- Pick and Pack to your exact specifications
- Deliver your goods in a timely manner
- Manage all related customer service
- Fulfill to your customers on an ongoing basis
Get Started!
If our organization sounds right for your needs, please Contact Us with information on your current projects. Find out how we can help make your next project a success.